Services
Eight services, three jobs. Expand any of them — what's included, what it isn't, and who it's for. New to the term? Start with what a managed IT provider does.
Endpoint protection on every device, email filtering and impersonation protection, log monitoring with a person reviewing alerts each business day, monthly patching, and a written summary of what we saw.
A guarantee nothing ever happens. It's the difference between finding out in an hour and finding out from a client.
Any business with email and more than one computer.
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Automated backups of workstations, servers, and Microsoft 365 data; a quarterly restore test where we actually recover a file; a one-page recovery plan that says who does what.
A sync folder. OneDrive and Dropbox copy your mistakes and your ransomware faithfully.
Anyone who would be hurt by losing the last week.
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Everything in WATCH runs whether or not you ever call us.
One number to call, remote fixes first, onsite when it matters, for every person on your team. Weekends by appointment.
A ticket queue in another time zone. You'll talk to the same people.
Teams without an in-house IT person, or with one who needs backup.
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Patching before it breaks, license and renewal tracking, user setup and removal, and watching the things nobody remembers exist — the router, the NAS, the old server in the closet.
A one-time cleanup. Systems drift; this is the part that keeps them from drifting.
Businesses with a server, a cloud tenant, or both.
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Wi-Fi that reaches the back office, a guest network that can't see your files, business phones, email migration, and point-of-sale wiring.
The cable company. We make what they installed actually work for a business.
New offices, moves, and anyone whose Wi-Fi drops in the conference room.
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RESPOND is what you'll actually experience day to day.
Recommending the right machine for the job, buying at business pricing, setting it up before it arrives, and wiping and retiring the old one properly.
A markup on Amazon. It's not buying the wrong thing twice.
Anyone replacing more than one computer a year.
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Moving email and files to Microsoft 365, setting permissions so people see what they should and nothing else, security defaults turned on, and a sensible Copilot rollout if you want one.
Clicking “migrate” and hoping. Permissions are where most cloud problems start.
Businesses on old email hosting, a file server, or a tenant nobody has looked at since setup.
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An annual IT plan and budget, a review of your cyber-insurance application before you sign it, and the documentation an auditor or insurer will ask for.
A compliance certificate. It's being able to answer honestly, which is what actually keeps a policy valid.
Anyone renewing cyber insurance, or in a regulated field.
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STEER is where the money gets saved next year.
Not sure which of these you need? The Survey figures that out — it's free, and it's how every engagement starts. About the Survey →
